KARACHI: National Database Registration Authority (NADRA) Chairman Usman Mobin said that NARA will work 12 hours a day, 7 days a week in a surprise visits to various centres of the authority across the city from Tuesday night.
According to a spokesperson, chairman talked with customers and heard their complaints.
It is reported that the chairman also changed the entire staff of the NADRA centre in DHA and suspended incharges of four centres on continuous public complaints.
Those who have been suspended belonged from Malir, Korangi, Shah Faisal and Landhi.
An inquiry was also ordered against them on complaints that they are sending applicants to other centres without providing due services.